Yes, our cable is designed to support charging while you use your headset. However, it’s important to note that the Quest 3 has been reported to discharge even when using a power adapter or when plugged into a PC. This occurrence has been observed with both Meta’s official and third-party accessories.
We recommend exploring potential solutions provided by Meta or seeking assistance from their customer support. Additionally, ensure that your Quest 3 and USB cable are properly connected and that the power source is functioning correctly.