If you're having problems checking out, please try these troubleshooting steps:
- Check that you're ordering from a store that ships to your destination.
- US store (US, Canada and Mexico)
- Europe store
- Worldwide store (other destinations)
- Ensure you're using the most up-to-date browser version.
- Clear the cache, or test the purchase from a different browser or an incognito browser window.
- Contact your bank to verify that your credit card is working properly or use another credit card.
If these steps do not work, contact our team with the following information:
- As much detail as you can about the issue
- Screenshots of your cart and any error messages you're getting
- What steps you've taken so far to resolve the issue