If you're having problems checking out, please try these troubleshooting steps: 

  • Ensure you're using the most up-to-date browser version.
  • Clear the cache, or test the purchase from a different browser or an incognito browser window.
  • Contact your bank to verify that your credit card is working properly or use another credit card.

If these steps do not work, contact our team with the following information:

  • As much detail as you can about the issue
  • Screenshots of your cart and any error messages you're getting
  • What steps you've taken so far to resolve the issue